Privacy Policy

Introduction

Welcome to https://full-size-truck-collision-repair.collision-talk.com (hereafter referred to as “Full-Size Truck Collision Repair,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of data in compliance with various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA) and California Consumer Privacy Rights Act (CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Practice Act (UCPA)
Connecticut’s Connecticut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://full-size-truck-collision-repair.collision-talk.com
Any mobile applications or software we develop and make available for download
All services, products, and features offered through these platforms
Interactions between our users and our team, whether online or offline

Please note that this policy does not cover third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your personal information when:

You register an account with us and use our applications or services as an authorized user
You visit our websites linked to this policy
You communicate with us via emails, phone calls, text messages (SMS), or any other channel

Personal Data Collection

We collect several types of personal data about our users:

Account Information: Details related to your account creation and management, including usernames, passwords, and profile settings.
Payment Information: Credit card details, billing addresses, and payment history required for transactions.
Financial Information: Data associated with financial transactions, such as bank account numbers (if stored) and transaction records.
Purchase Information: Products or services bought from us, including order history and purchase amounts.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through cookies and other tracking technologies.
Location Data: Information about your location when you use our location-based services or when we process your order for delivery or service.
Feedback: Comments, reviews, surveys, and suggestions you provide to enhance our products and services.
Social Media Information: Data from social media platforms (if connected) including profile pictures, user names, and public posts.
Product Information: Details about the products you browse, view, or purchase on our sites.

We collect this data through various means: user input forms, account settings, online interactions, analytics tools, cookies, and third-party service providers.

Cookies

Cookies are small text files stored on your device to improve your experience and provide certain services. We use cookies for several purposes:

Strictly Necessary: These cookies enable basic functions like logging in and account management.
Preferences: They remember settings, language preferences, and other customisations to personalise our content.
Analytics: Analytics cookies help us understand how users interact with our sites, providing insights for improvement.

Users can control non-essential (tracking) cookies through our Cookie Manager, allowing you to adjust your cookie preferences.

Retention and Deletion

We retain personal data as necessary for the purposes described in this policy or as required by law. Once the purpose for data collection is fulfilled, we securely delete or anonymise the data to protect your privacy. However, please note that certain legal or accounting requirements may necessitate longer retention periods.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encrypted Communication: All communication between your browser and our servers is encrypted using SSL/TLS protocols.
Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict security standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or a higher age limit as required by local law). If you believe we have collected such data in error, please contact us, and we will take immediate steps to rectify it.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

Access and rectification of your data
Erasure or deletion of your data
Restriction or objection to the processing of your data
Data portability (requesting a copy of your data in a commonly used format)
Right not to be discriminated against for exercising your privacy rights
Right to file appeals or complaints with relevant supervisory authorities

To exercise these rights, please contact our Data Privacy Team at [email protected] or through written correspondence. We will respond in a timely manner, adhering to applicable laws.

Changes to Policy

We reserve the right to update and modify this Privacy Policy from time to time. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this page periodically for any updates.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Email: [email protected]
Address: Full-Size Truck Collision Repair, 123 Main Street, City, Country – ZIP Code